Characteristics of digital maturity

Local authority: local government structure with overall responsibility for the provision of urban services

Territory: refers to the urban area represented by the local authority and all the institutions that have a direct competence/stake in the area

We designed the framework below to explore the way that the digital maturity of the local authority, and that of the territory interact. And how these both contribute to the ability of cities to reach their digital ambitions.

Digital maturity can look different from context to context, and no two cities will (or should) have identical experiences. However, it can be useful to consider where a city lies on the framework to indicate the most impactful levers of change, as well as areas for improvement.