CASE STUDY from ASToN (2019- 2022): ASToN’s learning journey
Staying cohesive as a network
ASToN network was designed to support the cities in their digital transformation journey. However, we learned that every city in the ASToN network was starting at a slightly different point and the challenge was designing one common learning journey that would stretch the most advanced, whilst making sure not to leave anyone behind.
By the end of phase 1 we’d identified the areas with the most opportunities for the network to learn, together and from each other. The next phases became about building on existing strengths in the network, while also exploring new things together that would benefit the whole network.
A core curriculum
In order to support the key local activities required for the cities to develop their Local Action Plan, we have developed a core curriculum. It is informed by learning areas we identified in the Baseline Study.
The core curriculum introduced some of the most commonly used methodologies in digital development and innovation that answer these questions like Design Thinking, Lean Impact and Agile methods, as well as core topics, tools and techniques that supports all forms of digital transformation like digital government, data management, and data for decision making.
A long-list of topics that meant we could meet evolving needs
The learning areas were at a network level and were designed to be relevant to all cities, covering issues related to digital, technology building testing and experimentation, citizen participation, innovation methods and mindsets, data, funding and more.
We had a ‘long list’ or backlog of learning topics and areas we knew we wanted to cover, and we designed a quarterly rhythm of learning that meant we could deep dive on a topic before moving on to the next one. Each quarter we reviewed our backlog and selected the next topic based on needs we heard from the cities.
Through our time with the cities we learned they would have also benefited from more learning about Project Management, budget follow-up, leading a Local Action Group that should be taken into account in the future.
A mixed-method approach to suit any learning style
We combined different methods and ways of supporting the cities to learn, including:
• facilitated network events with guest speakers or hosted by the Lead Expert
• curated tools for the cities to apply in their local activities
• peer-to-peer learning moments
• matchmaking with relevant technical experts
Held together by a rhythm and structure
The quarterly rhythm allowed us time to reflect, learn and course-correct where needed, and gave the cities a sense of familiarity and structure that meant they knew exactly where they were in the learning journey and understood how to engage with it.
At the start of each quarter, a kick off, a learning guide and some new topics and tools were introduced. By the end of each quarter, opportunities to put learning into practice, to reflect on what worked and what didn’t, and a chance to exchange with others across the network to embed the learning.
